1. Introduction

This Privacy Policy explains how WP Full Backup Scheduler collects, uses, stores, and protects information when you visit our website, purchase a license, download the plugin, activate your license, or contact us for support.

2. Information We Collect

We may collect the following information:

• Your name, email address, and billing-related information when you purchase the plugin.
• Your license key, license email, website domain, activation status, and subscription status.
• Basic technical information such as IP address, browser type, device information, and website usage data.
• Support-related information you send to us, including error messages, debug logs, screenshots, or website details.

3. Payment Information

Payments are processed through a third-party payment provider. We do not store your full card number, banking details, or sensitive payment credentials on our website. Payment providers may collect and process your payment information according to their own privacy policies.

4. How We Use Your Information

We use your information to:

• Process your purchase and provide access to the plugin download.
• Generate, verify, activate, and manage your plugin license.
• Provide product updates, license status checks, and subscription-related services.
• Respond to support requests and troubleshoot plugin issues.
• Improve our website, plugin, documentation, and customer experience.
• Prevent fraud, abuse, unauthorized access, and license misuse.

5. Plugin Backup Data

WP Full Backup Scheduler creates backups of your WordPress files and database on your own website/server. If you configure Google Drive upload, backups are uploaded to the Google Drive account or folder configured by you.

We do not automatically access, download, read, or store your website backup files or database backup files on our own servers unless you intentionally provide such files to us for support purposes.

6. Google Drive Connection

If you choose to connect Google Drive, the plugin may use Google Drive authorization details provided by you to upload backups to your selected Google Drive location. You are responsible for managing your Google account, Drive folder permissions, credentials, and stored backup files.

7. Support Data and Debug Logs

If you contact support, you may choose to share debug logs, screenshots, configuration details, or error messages. We use this information only to investigate and resolve your support request.

8. Data Sharing

We do not sell your personal information. We may share necessary information with trusted service providers only when required to process payments, manage subscriptions, deliver emails, prevent fraud, or operate the website and licensing system.

9. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain purchase, license, and support records for as long as necessary to provide the plugin service, comply with legal obligations, prevent fraud, resolve disputes, and maintain business records.

11. Your Responsibilities

You are responsible for keeping your WordPress website, hosting account, Google Drive account, plugin files, credentials, and backup files secure. You should regularly test your backups and ensure they are stored safely.

12. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to legal, security, licensing, and business record requirements.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: wpfbs@reasadazim.com